Return & Refund Policy
Thank you for shopping with Viradi.shop. Customer satisfaction is our priority.
Returns
You may request a return if:
- The product arrived damaged
- You received the wrong item
- The product has a manufacturing defect
To request a return, please contact us within 48 hours after receiving your order.
Return Conditions
To be eligible for a return:
- The item must be unused and in its original condition
- The product must be returned in the original packaging
- Proof of purchase may be required
Non-Returnable Items
Some items cannot be returned for hygiene or safety reasons, or if they were used after delivery.
Refunds
Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, the refund may be processed through:
- Cash refund
- Replacement product
- Store credit
depending on the situation.
Cash on Delivery Orders
For Cash on Delivery orders, refund processing may take a few business days after the returned product is received.
Shipping Costs
Shipping fees are generally non-refundable unless the return is caused by our mistake.
Contact Us
If you have questions about returns or refunds, please contact us through our website:
Viradi.shop